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A Guide to....

Manage your customers, suppliers, projects, levels of service, customer support and a whole lot more

Ever heard of CRM?

No? Well youre probably not alone. CRM is one of the most poorly marketed named pieces of software we have ever come across, however, it also has the potential to revolutionise your business, improve service and reduce costs.

Yes good but do you see its full potential?

CRM or Customer Relationship Management can be used in just about every business to add substantial benefits, as an example (and the below is just a snapshot!) you can see how it can be used to great effect in just about any business and in multiple departments.

What is CRM


CRM for Customer Service

SRM Supplier Relationship Management

PRM - Project Relationship Management

Debt Management

Marketing Programme Management

SalesForce & Prospect Management

Customer Support

ERP and Accounting software integration